190-6 Yamada, Kutchan, Abuta District, Hokkaido 044-0081, Japan
Monday 22 °C Tuesday 25 °CWednesday 20 °C

MSP Services

Exclusive Mountainside Palace guest services designed to make your Niseko stay as memorable as it is enjoyable.

Every Mountainside Palace stay includes

  • Check-in and check-out front desk service and complimentary in-resort arrival and departure transfer service
  • Pre-provisioning with groceries and sundries on request
  • Dedicated 24-hour English and Japanese speaking emergency service
  • Restaurant recommendation and reservation service
  • Lift pass and rental equipment assistance
Family checking in at hotel reception

RECEPTION

The Mountainside Palace reception operates for check-ins, check-outs and provides a complimentary in-resort arrival and departure transfer service over the winter season. Our English, Japanese, Cantonese and Mandarin speaking staff are here to ensure you have a wonderful time in Niseko.
With their second-to-none knowledge of the local area, the Mountainside Palace reception staff will be able to recommend the best restaurants, activities and non-snow sport related activities should you decide to have a day off the mountain.

Skier skiing in the powder trees

HEATED SKI ROOM

Mountainside Palace features a large, heated ski room to store your equipment and dry your gear after a day on the slopes.

After a day full of activities rest easy knowing you will have a place to change out of your ski gear, dry your boots, and store your gear securely for the night.

Ski Equipment rentals

RENTAL EQUIPMENT

We recommend all our guests to use Rhythm Japan, Hirafu’s leading expert in rental equipment, for all their Snow Sports rental needs. Guests staying at Mountainside Palace can get great discounts on Rhythm Rentals - contact us for more details.

Woman traveling through the airport with carry on luggage

AIRPORT TRANSFERS

We recommend that our guests take the convenient and affordable private transfer services on offer to Niseko and back to the airport or Chitose. We are also able to package luxury transfers, rental cars and coach transfers if required.

Skiers skiing on the mountain during a snowstorm

LIFT PASSES

We will ensure that your Grand Hirafu Lift Pass or your All Mountain Lift pass are ready for you at check-in so that you can be on the first lift right away!

Downhill ski lessons

SKI & SNOWBOARD LESSONS

Whether you are interested in taking a group or private lesson, the Mountainside Palace reception staff will be more than happy to assist you with your every need with one of our affiliated snow sports schools.

The Mountainside Palace reception staff will be more than happy to assist you in booking the following services in advance of your arrival:

Other Services

  • Grocery services
  • Wine ordering and delivery
  • Babysitting and Childcare
  • Restaurant reservations
  • In-House Dining
  • Massage and Spa Services
  • Day trips including Otaru, Sapporo and Yoichi
  • Snow activities such as snow shoeing and snowmobiling
  • Cultural Activities
  • Car Rental. Please note: a valid International Driver’s Permit is required to drive in Japan.

Fittings and Funishings

Each loft is designed to a high standard combining an industrial aesthetic with traditional Japanese features. During your visit you will experience the sensual delights of granite ofuro baths, mushiro straw-mat rugs, down futons, Nara wood floors and, bamboo screens.

  • Crisp Frette Linens And Towels
  • Flat Screen TVs
  • Gaggenau Oven
  • Rinnai Restaurant Cooker
  • Hitachi Microwave
  • Miele Dishwasher
  • Toshiba Clothes Washer/dryer
  • Floor-to-ceiling Bookshelves
  • Rain Showers
  • Ofuro Spa Bathtubs
  • Rinnai Gas Fireplace
  • Apple TV
  • Complimentary Netflix and
  • Hulu Subscriptions
  • Tatami Rooms And Futons
  • Multi-format media players
  • Mountainside Palace House CDs
  • Long-living Table
  • Books And Magazines

RECEPTION

The Mountainside Palace reception operates for check-ins, check-outs and provides a complimentary in-resort arrival and departure transfer service over the winter season. Our English, Japanese, Cantonese and Mandarin speaking staff are here to ensure you have a wonderful time in Niseko.

With their second-to-none knowledge of the local area, the Mountainside Palace reception staff will be able to recommend the best restaurants, activities and non-snow sport related activities should you decide to have a day off the mountain

HEATED SKI ROOM

Mountainside Palace features a large, heated ski room to store your equipment and dry your gear after a day on the slopes.

RENTAL EQUIPMENT

We recommend all our guests to use Rhythm Japan, Hirafu’s leading expert in rental equipment, for all their Snow Sports rental needs. Get the process started now by contacting us.

To experience the true VIP treatment, we suggest that our guests use Rhythm’s Platinum In-House service. Save the trip and let Rhythm’s equipment specialists bring your gear to your accommodation and fit you while you wait!

If you have any questions or if you would like us to schedule a Platinum In-House fitting to be waiting for your arrival, please contact us below!

AIRPORT TRANSFERS

We recommend that our guests take the convenient and affordable private transfer services on offer to Niseko and back to the airport or Chitose. We are also able to package luxury transfers, rental cars and coach transfers if required

RECEPTION

The Mountainside Palace reception operates for check-ins, check-outs and provides a complimentary in-resort arrival and departure transfer service over the winter season. Our English, Japanese, Cantonese and Mandarin speaking staff are here to ensure you have a wonderful time in Niseko.

With their second-to-none knowledge of the local area, the Mountainside Palace reception staff will be able to recommend the best restaurants, activities and non-snow sport related activities should you decide to have a day off the mountain

HEATED SKI ROOM

Mountainside Palace features a large, heated ski room to store your equipment and dry your gear after a day on the slopes.

RENTAL EQUIPMENT

We recommend all our guests to use Rhythm Japan, Hirafu’s leading expert in rental equipment, for all their Snow Sports rental needs. Get the process started now by contacting us.

To experience the true VIP treatment, we suggest that our guests use Rhythm’s Platinum In-House service. Save the trip and let Rhythm’s equipment specialists bring your gear to your accommodation and fit you while you wait!

If you have any questions or if you would like us to schedule a Platinum In-House fitting to be waiting for your arrival, please contact us below!

Loft Floor Plans

With 10 lofts in total there’s a configuraiton to suit every guest.

With 3 lofts in total there’s a configuraiton to suit every guest.

A drawn layout of loft 1 in Niseko Japan

Loft 1

3 bedroom Luxury Deluxe (2F)

  • 1,506 sq. feet/140 sq. metres
  • Balcony/Terrace 10 sq. metres
  • This loft sleeps 6 very comfortably
A drawn layout of loft 2 in Niseko Japan

Loft 2

2 bedroom Luxury Deluxe (2F and 3F)

  • 1,464 sq. feet/136 sq. metres
  • Balcony/Terrace 21 sq. metres
  • This loft sleeps 4 very comfortably
A drawn layout of loft 2 in Niseko Japan

Loft 3

2 bedroom Luxury Deluxe (2F and 3F)

  • 1,464 sq. feet/136 sq. metres
  • Balcony/Terrace 21 sq. metres
  • This loft sleeps 4 very comfortably
A drawn layout of loft 4 in Niseko Japan

Loft 4

3 bedroom Luxury Deluxe (2F)

  • 1,506 sq. feet/140 sq. metres
  • Balcony/Terrace 10 sq. metres
  • This loft sleeps 6 very comfortably
A drawn layout of loft 5 in Niseko Japan

Loft 5

3 bedroom Luxury Deluxe (3F)

  • 1,506 sq. feet/140 sq. metres
  • Balcony/Terrace 10 sq. metres
  • This loft sleeps 6 very comfortably
A drawn layout of loft 6 in Niseko Japan

Loft 6

3 bedroom Luxury Deluxe (3F)

  • 1,506 sq. feet/140 sq. metres
  • Balcony/Terrace 10 sq. metres
  • This loft sleeps 6 very comfortably
A drawn layout of loft 7 in Niseko Japan

Loft 7

5 bedroom Super Luxury Deluxe (4F & 5F)

  • 3,013 sq. feet/280 sq. metres
  • Balcony/Terrace 41 sq. metres
  • This loft sleeps 10 very comfortably
A drawn layout of loft 8 in Niseko Japan

Loft 8

5 bedroom Super Luxury Deluxe (4F & 5F)

  • 3,013 sq. feet/280 sq. metres
  • Balcony/Terrace 41 sq. metres
  • This loft sleeps 10 very comfortably
A drawn layout of loft 9 in Niseko Japan

Loft 9

3 bedroom Penthouse (5F and 6F)

  • 1,668 sq. feet/155 sq. metres
  • Balcony/Terrace 49 sq. metres / Summer Roof Terrace 39 sq. metres
  • This loft sleeps 6 very comfortably
A drawn layout of loft 10 in Niseko Japan

Loft 10

3 bedroom Penthouse (5F and 6F)

  • 1,668 sq. feet/155 sq. metres
  • Balcony/Terrace 49 sq. metres / Summer Roof Terrace 39 sq. metres
  • This loft sleeps 6 very comfortably
A drawn out floor plan of the Mountainside Palace premium

Loft 1

2 Bedroom Premium Apartment

  • Apartment size 96m²
  • Floor level 2-4
  • Occupancy 4
  • Max occupancy 5
  • Additional person fee 5,000 YEN/night
A drawing of the mountainside palace floorplan

Loft 2

2 Bedroom Premium Apartment with Family Room

  • Apartment size 96m²
  • Floor level 3
  • Occupancy 4
  • Max occupancy 5
  • Additional person fee 5,000 YEN/night
A floorplan showing the mountainside palace deluxe

Loft 3

2 Bedroom Deluxe Apartment

  • Apartment size 78m²
  • Floor level 2-4
  • Occupancy 4
  • Max occupancy 5
  • Additional person fee 5,000 YEN/night

Reserve your Mountainside Palace stay today

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